Terms & Conditions
Terms & Conditions – Sasa Lenses
Welcome to Sasa Lenses. By accessing or purchasing from our store, you agree to the following terms and conditions:
1. Products & Usage
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All lenses are sold for cosmetic and beauty purposes only.
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Customers are responsible for ensuring that lenses are suitable for their eyes. If you have sensitive eyes or any medical conditions, please consult an eye specialist before use.
2. Orders & Payments
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Orders are confirmed once payment is completed.
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We reserve the right to cancel any order in case of incorrect information, payment issues, or stock unavailability.
3. Shipping & Delivery
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Inside Qatar: Orders are shipped within 24 hours.
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Middle East: Delivery takes 3–4 business days.
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Delivery times may vary due to courier delays, public holidays, or unforeseen circumstances.
4. Returns & Exchanges
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No returns or exchanges are accepted after purchase, except in the case of a manufacturing defect.
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Customers must report any defect within 24 hours of receiving the product with proof (photos/videos).
5. Privacy & Security
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Your personal information is protected and only used for order processing and delivery (see our Privacy Policy).
6. Limitation of Liability
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Sasa Lenses is not responsible for misuse of lenses, discomfort, or any eye-related issues caused by incorrect handling or use. Customers are advised to follow proper hygiene and usage instructions.
7. Agreement
By placing an order with Sasa Lenses, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.